Shipping policy

Shipping Method

We ship all orders within the United States using UPS® Ground.

Shipping Rates

Shipping costs are calculated based on:

  1. Weight of your order.
  2. Destination ZIP code.

The shipping rate will be displayed at checkout before you confirm your order.

Processing Time

  • Orders are processed within 1–2 business days after payment is confirmed.
  • Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

Delivery times vary by destination and typically range from 2–7 business days within the United States.

Tracking Information

Once your order is shipped, you will receive an email with a UPS tracking number to monitor your shipment.

Shipping Restrictions

  • We currently ship only within the United States and Canada.
  • We do not ship to P.O. Boxes or APO/FPO addresses.

Orders Shipping to Canada

Please note that orders shipping to Canada will incur additional charges due to shipping across the border. These fees include:

  • A minimum brokerage fee of $25–30.
  • An 18% duties tax fee.
  • Your Province’s standard tax rate.

For more information or details about Canadian retailers that can ship directly, please contact us at innkeeper@innonrandolph.com

Sales Tax Rates

The specific sales tax rate for your order is determined by:

 The shipping destination of your order.

The local tax rates for that location, as required by state and local laws.

Tax Calculation

Sales tax will be calculated and displayed at checkout before you confirm your order.

Contact Us

For questions or concerns about shipping, please contact us:

Thank you for choosing Inn on Randolph! We appreciate your business.